Refund and Returns Policy

This is a sample page to explain the sample’s refund and returns.

Overview

Customized samples are non-returnable and non-exchangeable, except in cases where there are functional defects that render the product unusable.

For regular inventory products, returns may be granted provided that the samples have not been used and the original packaging is undamaged to ensure they can be resold.

Sample Return and Refund Shipping Fee

Customers are responsible for all shipping costs associated with returning or exchanging samples (unless there are functional issues). If samples are lost or damaged during shipping, the sample cost will not be refunded.

Notes

For custom samples, please refer to the sample order form for specific terms and conditions.

Have Questions?Need help?

Our service team is happy to meet any questions you may have ,Contact us at info@bestsolarlight.com or through phone number : +8615307609699